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Facilitating sustainable behavioural change


To unify a diverse group of people to understand, live and embrace the behaviours, as the one shared way of working for high performance

Behavioural change fundamentals

When? - live constantly

Who? - with everyone

Prompt the right decisions and actions at every touch point to establish a shared way of doing things over time

Change Ahead

  • INSPIRE people to want something different from daily life

  • TRIGGER people to take new action

  • VALIDATE people’s efforts to implement new action

  • PROMOTE learning from new actions

Image by Brendan Church

How to lead sustainable behavioural change

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