top of page

Pahan Kalubowila

Case Study


Central to our approach is understanding who is having the problem and how they will benefit from the solution.

Who is having the Problem?

  • FDM:

  • Clients

  • Sales

  • Execs 

  • Consultant Experience Team

  • Recruitment

  • Academy

What do we assume about them?

All are open to new ideas

Has a problem

Who will benefit from the solution?

All FDM Stakeholders


Before rushing to find a solution, pause and reflect on how much you really know about the problem.


Einstein once said, “If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions.”

What is the problem about?

Technology is changing at a rapid rate, leaving a massive skills shortage.

Is there an actual/real problem?

FDM is not the only company offering something similar, we could learn from others.


Understanding where and when the problem occurs can give us insights into the causes and triggers.


Find proof to test how real this problem is.

Where does it occur? What is the context?

Everywhere, I suppose.

What is the proof of the problem happening in a certain context or space?

Inflation of salaries


Having gathered your insights together, test with the problem owner how important this problem is. Where does it sit in their priorities? Is it really worth solving?

Why is it worth solving? Why care about it?

A problem is an opportunity.

What pain point would a solution help get rid of?

Attrition / Retention

A more skilled workforce

What is the most important value for the user?

Saving time.

Why is it worth our client's investment? How does it meet their business goals/KPIs?

Graduate job vacancies are up 59 per cent compared to May last year, new data from Adzuna shows. Our solution could help with that.

bottom of page